001 Taxis
I specifically ordered a dog-friendly driver but got one who, while not happy about dogs, did take us to the railway station. The car was not a black cab so it was difficult fitting 2 medium-sized dogs in on the floor in front of the seats. Does anyone know of a dog-friendly cab firm?
star, 26/12/09
Metro Taxis
I ordered a taxi the night before last with this company to the train station. When calling to find out where they were in the morning (as they were already late) they were "5-6 minutes away". 10+ minutes later and still no show. Because of them I missed my train. I recommend NOT to use this company.
Libby, 20/12/09
Royal Cars (01865 777333)
I have been using Royal Cars for some years - they have very friendly drivers and are the cheapest firm I've found in Oxford. If you call from a mobile you get a text back to let you know the make & model of the car that will be coming (and they tell you this on the phone from a landline) and they're always really quick to arrive. They recently started special offers to all major airports too.
lu, 15/10/09
Radio Taxis (01865 242424)
I have tried Radio Taxis as well, the driver is very, very helpful and extremely polite. If you order taxis in an emergency the quickest arrival time I got was 3 minutes outside my door. To me they are the best taxi company in Oxford. It may be a little pricey but you pay what you get. You pay peanuts and you get monkeys.
Stan, 04/09/09
Radio Taxis (01865 242424)
I have used Radio Taxis for a few times because I cannot order any taxi from the other companies. It seems to me that they have improved. The drivers are very polite and know where they are going. It seems like they not only come on time but also arrive early. The main thing is that they will call you prior to arriving. So I advise people fed up with other taxi companies to give this one a try.
Pat, 31/08/09
Radio Taxis (01865 242424)
Have been using Radio Taxis for 10 years now and have only known them to be late when in rush hour times. Pretty common to all the companies. They charge the same rates as all the other companies, except Royals and 001.
Danny Boy, 27/11/08
I have been in Oxford for a few years. When I first arrived I used the small minicabs (private hire) but I found the drivers' general lack of street knowledge to be very poor. I had to take a black cab (hackney carriage) once and the contrast was amazing, the driver was on the ball. That is all I use now. It is nice to be driven and not have to explain the route to the driver.
DOBBO, 23/11/08
Royal Cars (01865 777333)
I have used this company to work, and also I have arranged a chauffeur service for my boss. You can book online, text or telephone your bookings.
nick, 17/06/08
001 Taxis (01865 240000)
I use them regularly. I found them to be safe and reliable, the drivers pleasant. They have a new service that I think everyone should know about: when you become a frequent customer you can book automatically without talking to anyone. They know your last 10 pickups so you just select, they text you your car's details immediately and again when they arrive. It's great!
02/06/08
I've had problems with Radio Taxis (01865 242424) too. The controller will agree to almost anything you ask and then fails on a regular basis to communicate your requirements to the driver. The drivers don't seem to be able to deal with turning up at a particular time, which is a bit of a problem. They're OK when you want one right away though.
The last time we used them we asked if they would take a (medium-sized) dog and were told we'd be sent a driver who would. On arrival, the driver emphatically wouldn't. We were a bit miffed, having taken the trouble not to spring it on them. Unfortunately, they have a very memorable number, so I keep using them! I must update my phone.
Lovepuppet, 17/04/08
Royal Cars (01865 777333)
Private hire cars (not hailable). I always use this firm. Cabs usually arrive within 10 mins (often sooner - but that may be because of my location in east Oxford). They're cheap and the drivers are pleasant. If you use a mobile to call them, they text you to say they've arrived, with a vehicle description too. And you can book them online. Brilliant.
Su, 20/03/08
Radio Taxis (01865 242424)
Mainly (if not entirely) hailable Hackney cabs. In my opinion, this is the worst service in Oxford. The controllers are impolite and unfriendly, the cabs are late 90% of the time and sometimes the controllers even forget to send a cab (especially if you book in advance). They also charge a lot, sometimes I have an impression that they start counting even before they arrive to pick up the customer!
Whether you'll be informed of their arrival is a mystery and a bit of Russian roulette. If you try to complain, the controller will say that you didn't ask to be informed when you booked the cab! I think calling the customer to inform of the arrival should be automatic. Another thing is that they often don't seem to know where they should drive: they are unfamiliar with the neighbourhood.
Anna, 20/03/08
Regarding 2 very different firms:
RadioTaxis (01865 242424) - We used these guys for some weeks since it was the only number we had 'handy' with the card on the wall. However that's where the convenience ended. Their controller was rude on the phone, their drivers were (sometimes rude) and they charged double what another firm charged to get to the same destination. On and off I've used most taxi cabs in Oxford but these guys are the worst.
001 Taxis (01865 240000) - Massive contrast to the previous entry about Radio Taxis. Not only were they on time they automatically assumed you need a call/text on arrival. They described the vehicle and licence plate of the driver. Polite and efficient, I couldn't believe it when they were half the price (on meter) compared to the other firm mentioned previously.
Dac, 20/03/08
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