It was convenient for our destination. We had previously stayed nearby and wanted to see if The Dial House was better. The room we had been allocated was very clean. We booked a king size room, while there was a king sized bed, it was put into a standard room so there was little room to move about. The extra room around the bed was exactly why we had booked, and paid extra for, a king sized room. The shower was good but the rest of the bathroom very small, toilet seat loose and very tiny sink.
On going out we could not get the door to lock. A member of staff who had come to tell us our taxi had arrived showed us how it was done – simply slam the door very hard and it locked! I said this was not good for other guests especially late at night, I got a smile. Some common areas were a bit shabby; the room where the bill was paid was full of laundry and old furniture, not a good impression.
I am surprised others complimented the breakfast. The toast was only slightly brown and food not very hot. The staff found it difficult to understand that the food should be piping hot. Overall a depressing experience – a king sized bed does not make a king sized room.
On going out we could not get the door to lock. A member of staff who had come to tell us our taxi had arrived showed us how it was done – simply slam the door very hard and it locked! I said this was not good for other guests especially late at night, I got a smile. Some common areas were a bit shabby; the room where the bill was paid was full of laundry and old furniture, not a good impression.
I am surprised others complimented the breakfast. The toast was only slightly brown and food not very hot. The staff found it difficult to understand that the food should be piping hot. Overall a depressing experience – a king sized bed does not make a king sized room.