Breakfast was good; a great selection of continental breakfast and good options for a cooked breakfast. Service was excellent.
The Spa at the Randolph cost guests an extra £15 to use (on top of B&B £224 and parking for £26). At check in they said we had to book the SPA; first availability was 5.30pm. We shared the intimate spa with another couple.
The Spa "looked" great but its facilities were limited. There was a:
-cool steam room
-warm steam room
-shower with 3 settings
-room to get some ice
The decor was fantastic, the lighting and tiling was to a very high quality and staff were friendly. We had no treatments (none were offered; assumed was due to the time of day?). As the Jacuzzi was broken they reduced the price to £7.
The MINI gym had about 5 exercise items plus dumb bells and a bench. Headphones were provided but mine were soaking with sweat!!!
The hotel claim in it’s bedroom literature that this spa is one of the top 30 spas in the world, rated by The Independent. Maybe the comment was made in a different context, for its décor maybe, or its treatments or maybe they missed some words out? “One of the top 30 city centre basement hotel spas in the world”?
Having been to Eden Hall in Nottinghamshire The SPA at the Randolph is significantly lacking in facilities but makes up for it in its decor and its marketing.